Privacy Policy
This Privacy Policy describes how Bucarti ("we", "us") collects, uses, and discloses your personal information when you visit, use, or make a purchase from bucarti.com, or otherwise communicate with us. Bucarti is registered in Lithuania and is the data controller responsible for your personal information. Contact: support@bucarti.com.
Personal information we collect
The types of personal information we collect depend on how you interact with us and our site.
Information you give us directly:
- Contact details — your name, shipping and billing address, phone number, and email address.
- Order information — the items you buy, your billing and shipping addresses, and payment confirmation (your full card number is handled by our payment providers; we never see or store it).
- Account information — if you create an account, your login details and any preferences you save.
- Customer support — anything you share when you contact us for help.
Information we collect automatically: When you use our site we collect certain information about your device and your interaction with the site using cookies, pixels, and similar technologies — including your device and browser type, IP address, and the pages you view. We refer to this as "usage data."
Information from third parties: We may receive information about you from service providers who support our store, such as our ecommerce platform (Shopify), payment processors, and analytics or marketing providers.
How we use your personal information
- Providing our service — to process your payments, fulfil and ship your orders, manage your account, and send you order updates.
- Marketing — to send you promotional messages by email (only if you have opted in) and, where permitted, to tailor advertising based on your interests. You can opt out at any time.
- Security & fraud prevention — to detect, investigate, and prevent fraudulent or unlawful activity and to keep our site secure.
- Improving our store — to understand how customers use the site and improve our products and support, which is in our legitimate business interest.
- Legal obligations — to meet our accounting, tax, and other legal requirements.
Cookies
We use cookies to power our website (for example, to keep your cart working) and to run analytics. You can control or disable cookies through your browser settings, though some features of the site may stop working if you do. Blocking cookies may not completely prevent information being shared with third parties such as advertising partners. Our site does not respond to "Do Not Track" browser signals.
How we disclose personal information
We may share your personal information with:
- Service providers who help us run the store — our ecommerce platform, payment processors, analytics providers, email/marketing providers, and shipping carriers.
- Business and marketing partners, where you have consented.
- Authorities or other parties where required by law, or in connection with a business transaction such as a merger or sale.
We never sell your personal information.
Your rights
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to opt out of the "sale" or "sharing" of your data or of targeted advertising, to restrict or withdraw your consent, and to appeal a decision. To exercise any of these, email support@bucarti.com. You can also unsubscribe from marketing at any time using the link in any promotional email.
- EU/UK customers (GDPR): rights of access, rectification, erasure, restriction, portability, and objection.
- California customers (CCPA/CPRA): rights to know, delete, and correct your information, and to opt out of "sale/sharing." We do not sell your personal information.
International data transfers
We may process and store your information outside the country where you live, including in countries with different data-protection laws. Where we transfer personal information out of the European Economic Area or the UK, we rely on appropriate safeguards such as Standard Contractual Clauses.
Data retention
We keep your personal information only as long as we need it — to provide our service, maintain your account, comply with our legal, tax, and accounting obligations, and resolve disputes or enforce our agreements. After that, we delete or anonymise it.
Children
Our site is not intended for children, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons. The updated version will be posted on this page with a revised date.
For any privacy question or request, email support@bucarti.com. · Last updated: August 2026.
